Problem/Suggestion Reporting Information ======================================== How to report problems and/or suggestions: 1. Fill out the attached Problem Report form, being sure to include contact information. 2. Send the problem report to GARD using one of the following methods: * Email the problem report to the following Internet address: EnergyPlus-Support@gard.com * Mail the problem report to the following address: EnergyPlus Support GARD Analytics, Inc. 1028 Busse Highway Park Ridge, IL 60068-1802 USA FAX: +1-847-698-5600 You may not receive a personal reply to your report, but we appreciate your input on the product. --------------------------------------------------------------------------- EnergyPlus Problem Report Form Contact Name : Company Name : Voice Phone Number: ( ) - - Fax Phone Number : ( ) - - E-mail Address : Program : Program Version : ----------------------- PROBLEM INFORMATION ------------------------------- Problem Description: Select one or more to indicate how severe the problem is: [ ] Program crashes or hangs [ ] Program gets incorrect results at run time [ ] Appearance or usability issue [ ] Suggestion or documentation error Select one to indicate if the problem is reproducible: [ ] Always [ ] Never [ ] Sometimes [ ] Didn't try to reproduce it Steps to reproduce the problem: (Attach all data files needed to reproduce the problem. Indicate the exact commands used if a Windows product.) Have you found a workaround for this problem? [ ] Yes [ ] No If 'yes', please describe the workaround. --------------------------- SYSTEM INFORMATION ---------------------------- Operating System Version: Memory (RAM) : Processor : --------------------------------------------------------------------------- Additional Comments: